Guyana Water Incorporated

Company Description
The Guyana Water Incorporated (GWI) was established on May 30, 2002, resulting from the merger of the Guyana Sewerage and Water Commission (GS&WC) and Guyana Water Authority (GUYWA).

The main driver for improving the water sector in Guyana in the reduction of poverty amongst the population. GWI provides water to over 145,000 homes, offices and schools across Guyana. It also provides water to the Amerindian communities in the Hinterland. The company aims to supply water facilities to 80% of the Hinterland settlements.

The Company employs over 500 workers and supplies over 300, 000,000 liters of water per day. GWI operates 24 sewerage pumping stations in Georgetown. In addition, the Company has water treatment plants throughout the country.

Business Challenge
GWI made a decision to use an effective ERP solution to improve its business process enabling better service delivery and accountability to customer and other stake holders. The company current technology has become out dated and did not meet the needs a thriving company requires.

Solution
For the core package, the Company selected Oracle EBusiness suite, and embarked on a phase implementation approach. The implementation included 5 different modules including GL/AR/AP / CM and Oracle Grants to successfully compete in today’s marketplace.

One World Industry Specialists was selected to provide the implementation, and a driving force in allowing the company to meet all of its goals including timeline and budget requirements for this process. We provided technical solutions, custom modification, custom design, and other technical support from the installation through go live process on this project.

We worked very closely with management, business, and users to achieve all requirements in a timely manner. One World Industry Specialists continues to provide technical and other support to GWI.

Results/Client Response
GWI has used One World Industry Specialists for all its consulting services related to Oracle. One World Industry Specialists is now in the process of working with GWI to implement other Oracle EBusiness suite. One World Industry Specialists has been very instrumental in the success of our Oracle implementations at GWI. One World Industry Specialists has very strong technical skills, excellent problem solving skills, and above all is focused on ensuring that our project is successful.